The Template We Use to Hand Off Every Squarespace Website Project
Let’s talk about the end of a web project. The design is approved, everything’s live, the client is thrilled… and then the follow-up questions start rolling in:
“How do I change the gallery?”
“Where do I update the SEO?”
“Can you remind me how to add a new page again?”
Sound familiar?
It used to be one of the trickiest parts of the process — not because the client wasn’t capable, but because most handovers didn’t give them the tools to confidently manage their site.
So we built one that did. And our community loves it!
Introducing the Squarespace Website Help Guide
This customizable handover document is now one of the most essential tools in our studio. It’s clean, beautifully designed, and walks clients through exactly how to maintain and update their Squarespace site — no overwhelm, no confusing jargon.
Instead of answering the same questions over and over again, we send this — and clients feel empowered, supported, and impressed.
🔍 What’s Inside the Guide?
The Help Guide was designed to be both practical and elevated. Here’s what’s included:
Step-by-step instructions for editing pages, galleries, and navigation
Easy-to-follow tips for SEO, images, layout updates and more
Editable in both Canva and InDesign
Fully brandable to suit your studio’s style
It’s designed to be used again and again across your projects — just swap in your client’s details and hit send.
How We Use It in Our Workflow
We send the Help Guide as part of our offboarding process — usually alongside the final launch email or walkthrough. It helps our clients feel confident about using their new website and dramatically cuts down on support requests post-project.
It’s also a great value-add if you’re selling website templates or pre-made sites. We include a version of the guide in every Squarespace template we offer through Creative Process Co.
Ready to Upgrade Your Offboarding?
If you’re tired of creating handovers from scratch or explaining the same steps in every project, this guide changes the game.
It saves time, enhances your client experience, and makes your studio feel even more professional.
Want It All? We Got You
We've bundling everything in the Creative Process Collective shop into one limited edition package. That’s right—every guide, workbook and template designed to elevate your business, streamline your processes, and save you time is now yours in one go (that’s over 40 products!).
Yes that’s right, even the Squareshoppe Squarespace 7.1 template 🤯
